Open Fund Wallet. Bitcoin deposits use the wallet address and QR code shown there; other funding options appear below it.

Timing depends on the destination, for example 1–3 business days for most domestic banks and longer for international transfers.

Open Cards and tap Request a Credit Card. Requests stay pending until they are reviewed; they are never approved automatically.

Use Forgot Password on the login page. We email a 6-digit code to your account email; enter it to choose a new password. You can also change it from Settings while logged in.

Open Cards, then Manage Card, and choose Lock Card. You can unlock it at any time.

Check that you are using the email address registered to your account. Use Forgot Password to request a one-time reset code. If you still cannot access your account, choose Contact Support and explain the error you see. Never send your password or verification code.

Open Contact Support, choose a subject, describe the issue and send your message. Your request is saved in the app and sent to the support contact assigned to your account. If an admin opened your account, that admin's support email is used; otherwise the bank's general support email is used.